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Knowledge Base - Website |
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| Return to
Knowledge Base |
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| Can I Demo an account before making a purchase? |
| Yes you can! Please contact a Trackem representative
at 1-866-868-7225, and we will be more than happy to set
you up with a demo account. You can also login to our
live demo account by using username: sim, password: 123456.
Type these credentials into the login box at the top of
any page on this website. |
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| How do I login to
my Trackem® account? |
| Type your login credentials into the Login portion at
the top of any page. If your account is activated, and
your credentials are correct, you will be logged into
your Trackem® account. |
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| How can I get my
login and password? |
| Your login and password is included in the 'Welcome'
email you received from Trackem® on activation of
your account. If you have not received your welcome email,
please contact Trackem® at 866-868-7225. |
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| I am having problems
pulling reports on my account. |
| Please contact your dealer for tech support, if the
dealership is unavailable or can not help you please contact
Trackem®’s technical support at 866-868-7225. |
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| What does "no
location information" on my maps mean? |
| This means that Trackem® has not
received any data from the device. The device is not powered
on or the device is not working properly. |
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| I am very interested in Trackem®,
are there any dealers in my location? |
| We have dealers all across Canada. Visit
our Find A Dealer page
to request a list of authorized Trackem® dealers near
you. |
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