What
is Trackem®?
Trackem® is a Java Application added to the handset features
which request the “position” details (data) from
the GPS in the wireless phone. This data
information is transmitted to the Trackem® servers every
2 minutes during a “network ping” and manipulated
by servers into legible: Maps, Reports, Distances & Mileage
Logs, Speed metrics, Direction, and Location. More Trackem®
Data can be requested securely via the Handset or the Internet
Will Trackem® work
if the phone is powered off?
No, Trackem® only operates when the handsets are powered
on.
Can you prevent users
from turning Trackem® off?
No, you cannot prevent users from turning the service off
on handsets. The only way to do this is to use well-hidden
modems in user vehicles. Preventing users from turning off
the application is also in violation of privacy laws.
The only way to get around this is to use the 'Calendar Feature'
on the iDEN handsets. You can set Trackem to run at intervals
during the day, turning the tracking back on. For more information
and a step-by-step guide, please download our Calendar Feature
Guide (PDF).
How do I set up my computer
for Trackem®?
There is nothing you have to do on your computer other then
have an active internet connection. You do not have to install
any software! Go to www.trackem.com where you then enter your
username and password to enter your own personal account.
Will Trackem® run in the background of my phone?
Trackem® is able to run in the background on handsets
and Blackberry's. On cell phones, pressing the red 'hang up'
button suspends Trackem. This means the application is running
in the background, and you are able to use the phone as normal.
On Blackberry's, you must hold down the shift key and press
the escape, or 'go back' key. A menu will pop-up. Scroll to
the 'Home' icon and let go of the buttons. Trackem is now
running in the background.
If my battery is very
low will Trackem® still Transmit?
GPS will stop transmitting when battery is very low. The GPS
chipset in the phone automatically shuts off when
low on battery to conserve power for an emergency phone call,
if needed. Trackem does not shut down though. If your battery
gets low and you believe Trackem has stopped, plug in your
phone, and restart Trackem.
Do I have to use voice
on the phone with Trackem® or can I use the phone for
only Data?
Trackem does not require a voice plan. Contact your dealership
or wireless carrier for information on data only plans.
How much data consumption
will Trackem® use per day?
Data consumption per Trackem® user averages 35k of Data
per day – leaving room for growth.
Will Trackem® consume
more of my battery?
GPS data transmissions will consume more
battery (can increase battery consumption by 40%).
Where does Trackem®
work?
Please refer to the wireless network coverage area maps that
Trackem® has partnered up with. These maps are available
on the networks web site. |
