Are
there any annual fees?
There are no longer any annual fees associated with the Trackem®
service.
I have a question about
charges applied to me by Trackem®.
Contact Trackem® Activations at 866-868-7225.
How come I am not receiving
an invoice each month?
Trackem® is a pre-authorized service. Your contract is
your initial invoice as well and therefore there are no other
invoices generated each month after. All payments will be
the same each month thereafter.
Can you process my order
immediately or speed up my activations?
Trackem® orders are processed as a first come first serve
basis. Orders are put into a queue, if your order is not filled
in 100% accurate, then your order will be put to the bottom
of the queue and you will be contacted at Trackem®’s
first available opportunity. If your order comes in at the
end of the working day it is possible that it won’t
be processed until the next business day. Fax forms in as
early as possible to ensure timely processing.
What will happen if my
payments are declined?
Your access to your account will be revoked until payment
arrangements have been made and payment is received. |
